Effective Date: 27 September 2024

At Koral & Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online store.

1. Information We Collect

When you make a purchase from Koral & Co., we collect the following information to process your order and ensure it reaches you safely:
– Name
– Shipping Address
– Billing Address
– Email Address
– Phone Number
– Purchase Details (items bought, date, and amount)

We do not store or have access to your payment card details. All payments are processed securely through our third-party payment processor.

2. How We Use Your Information 

The information collected from you is used for the following purposes:
– Processing and fulfilling your order
– Communicating with you about your order (e.g., order confirmation, shipping updates)
– Providing customer support if needed
– Complying with legal requirements and regulations

3. Sharing of Your Information

We do not sell, rent, or trade your personal information. However, we may share your details with trusted third parties necessary to complete the transaction and deliver your order, such as:
– Shipping companies to deliver your items
– Payment processors to handle transactions
– Legal authorities, if required by law

4. Data Retention

We retain your purchase history, billing, and shipping information for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Security of Your Information

We take the protection of your personal information seriously. We use industry-standard security measures to safeguard your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:
– Access the information we hold about you
– Correct or update your information
– Request deletion of your data, where applicable by law
– Withdraw your consent for us to use your data (this may affect our ability to fulfill your orders)

To exercise any of these rights, please contact us at info@koralandco.com or call us at 060 505 6658.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the new effective date. We encourage you to review our Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@koralandco.com
Phone: 060 505 6658