Terms & Conditions

Effective Date: 27 September 2024

Welcome to Koral & Co. These Terms and Conditions outline the rules and regulations for the use of our online store. By accessing and making a purchase from our website, you agree to be bound by the following terms. Please read them carefully before making any transactions.

1. General Information

Business Name: Koral & Co. (Pty) Ltd
Website: www.koralandco.com
Email Address: info@koralandco.com
Phone Number: 060 505 6658

These terms and conditions apply to all purchases made through our website. By placing an order with us, you agree to be bound by these terms and conditions.

2. Use of the Website

By using this website, you warrant that:

– You are legally capable of entering into binding contracts.

– You are at least 18 years of age.

– The personal information you provide is accurate and complete.

3. Products and Availability

We offer a wide selection of products for sale on our website. All product descriptions, images, and pricing are accurate to the best of our knowledge; however, we reserve the right to modify or update this information at any time without prior notice.

Product Availability:

Products are subject to availability, and we will notify you promptly if any item you ordered is out of stock.

Product Images:

Images are for illustrative purposes only, and actual products may differ slightly due to different manufacturing batches or improvements.

4. Pricing and Payment

Pricing:

All prices listed on our website are in South African Rand (ZAR) and include VAT (if applicable).

Payment:

We accept payments through secure online gateways. By submitting an order, you authorize us to charge the total amount, including shipping, to your selected payment method.

Payment Security:

Your payment details are handled securely, and we do not store credit card information on our servers.

5. Shipping and Delivery

Shipping Costs:

Shipping costs will be calculated at checkout based on your location and the weight of your order.

Delivery Time:

Estimated delivery times will be provided at checkout. We are not responsible for any delays caused by third-party couriers.

Order Tracking:

Once your order is shipped, we will provide tracking details via email.

Delivery Address:

Please ensure that the shipping address provided is accurate. We will not be liable for lost or delayed packages due to incorrect shipping information.

6. Exchanges, Returns, and Refunds

6.1. No Returns or Refunds

Koral & Co. does not accept returns or offer refunds on any products. All sales are considered final, and we encourage you to carefully review your order before making a purchase.

6.2. Exchanges

Should you wish to exchange a product, the following terms apply:

– The product must be in its original, unused condition and in its original packaging.

– You must notify us within 7 days of receiving your product by emailing info@koralandco.com with details of the product you wish to exchange.

– Any exchange will be subject to product availability.

– All exchange requests must be made at your own cost, including shipping fees for both returning the product to us and for sending the new item.

– Koral & Co. is not responsible for any damage or loss of items during the return shipping process.

We reserve the right to reject any exchange requests if the item has been used or is not in its original condition.

7. Intellectual Property

All content, logos, graphics, images, and other materials on this website are the property of Koral & Co. and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without written permission from Koral & Co.

8. Limitation of Liability

To the maximum extent permitted by law, Koral & Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or your purchase of any products.

This includes, but is not limited to, loss of income, profit, data, or any business interruptions, even if we have been advised of the possibility of such damages.

9. Warranties and Indemnities

All products are sold “as is,” and Koral & Co. makes no warranties or representations, either express or implied, regarding the quality, suitability, or performance of the products. By using our website and purchasing products, you agree to indemnify and hold harmless Koral & Co. from any claims, damages, or losses arising from your use of the website or products.

10. Governing Law

These terms and conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms will be resolved in the courts of South Africa.

11. Changes to Terms and Conditions

Koral & Co. reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review our Terms and Conditions periodically to stay informed.

Contact Information

For any queries related to these Terms and Conditions, please contact us:

Email: info@koralandco.com
Phone: 060 505 6658
Website: www.koralandco.com